Shipping Policy

Customer Care

Clear shipping guidance for launch customers. Final regions, fees, and timelines will be confirmed before checkout opens.

Pre-launch note: these policy details are provided for customer clarity. Final checkout terms will be shown before purchase.

Order Processing

Orders will be processed after payment confirmation. Launch dispatch timelines will be shown at checkout before purchase.

Initial shipping regions will be announced before launch fulfilment begins.

Estimated delivery timelines will depend on the shipping destination and carrier availability.

Any shipping charges, free-shipping thresholds, or launch offers will be displayed clearly at checkout.

If an order arrives damaged or incomplete, customers should contact care@naiaraskin.com with order details and photos.

For customer care, contact care@naiaraskin.com.